Always KNOW Who You're Going To Work With
My AchievementsSub-Headline
View My Work →
VA of the Year Annual Award
VA of the Year Annual Award
2020 - 2021
Best in Customer Service Annually
Verizon Wireless - BPO
2016 - 2019
Made COO Partner in a Law Firm
Francisco & Francisco, LLP - In California
2022 - 2024
My Journey
Hi there! I’m Jahn Eiram Bontia from the Philippines. In 2010 I started my career as a working student in college. I worked with different companies locally like an Internet Cafe Attendant, Gas Pump Attendant, and as a Line Cook in a restaurant. When I stopped studying way back in 2012, I decided to learn more about the BPO industry and practiced a lot improve my communication skills and English fluency. Thankfully, after a lot of hard work, I got hired.
I started my professional career in the BPO industry in 2014, assisting different companies in the United States and the United Kingdom. I’ve worked
with:
– Verizon Wireless US: Customer Service Representative, Sales, Tech Support, and Customer Success Representative
– Virgin Mobile UK: Customer Service Representative, Sales, Tech Support, and Customer Success Representative
– Viator.com US: Sales Representative and Customer Support Representative
While I was in the BPO industry, I started my own clothing line business in 2016. I learned about Facebook Ads and had a great run for two years, with a lot of customers and sales, profiting more than 3000% of my original investment. When the trend dropped in late 2018, I didn’t dwell on it too much and just closed down my shop.
In 2019, I started learning more about the “Virtual Assistant” industry. Back then, there were no AI tools or much information on search engines like Google and YouTube. So, I bought paid courses, got certificates, and learned from experts who had been doing it for many years. After three months of preparation and studying, I passed my first interview and got hired by a Virtual Assistant Agency called “The VA Hub Inc.” They trained me further, set my standards higher, and made my perspective better. I got hired by two different clients on the same day during my first few interviews. I also got an award as the “VA of the Year” in my first year for having great quality and on-time deliverables, positive client reviews, and perfect attendance. I am really happy and grateful to Ms. Mika (Michelle Miranda) for her strict yet fair supervision, and to my previous managers, Ms. Jeri Yulo and Mr. Matt Guerrero. They are fundamental to who I am today.
" When Covid-19 affected me, I had to resign and focus on my recovery, being jobless for more than three months. Once I recovered, I started applying again and immediately got hired by multiple clients.
I worked with:
Cleaning Services Company (Residential & Commercial)
Law Firm (Bankruptcy and Personal Injury)
Sports Center Complex
Virtual Assistant Agency
Multiple Digital Marketing Companies
Boutique Store (eBay & E-commerce)
Auto Parts Store (Amazon & Ebay)
Business Financing Company
Consulting Firm
Virtual Reality Game Company
Multiple ABA Services for Kids Companies
Fashion Styling Company
Firearm Licensing Agency
Roofing Company
Construction Company
Renovations Company
Construction Company
Renovations Company
Arm Watch Store (Shopify)
Locksmith Services Company
Mental Health Therapy Company
Dental Clinic
Bugs Extermination Company
Hair Wig Company
NLP Certification and Training Company
NCLEX-RN and NCLEX-LNP CompanyAutism Therapy Company
Drug and Addiction Rehab Center Company
Yoga and Pilates Center
Psychology Doctor Services
After being promoted multiple times to a higher level management and had enough hands-on experience in Operations and Team Management. I have decided to train people locally and build a powerhouse team of dedicated, hardworking, loyal, smart, and experienced individuals. As of October 2024, I already have 8 people working under me.
Overall, we provide excellent quality service in Media Buying (Meta, Google, Tiktok, Pinterest, & Amazon), we can also create Landing Pages, Websites, Lead Magnets, and Funnels from scratch. Additionally, we do Social Media Management, and Customer Service (Email, Phone, or Chat) for our clients.
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Always KNOW Who You're Going To Work With
My Achievements
VA of the Year Annual Award
VA of the Year Annual Award
2020 - 2021
Best in Customer Service Annually
Verizon Wireless - BPO
2016 - 2019
Made COO Partner in a Law Firm
Francisco & Francisco, LLP - In California
2022 - 2024
Fun Fact
When I first started applying for a job in the BPO industry, I failed 46 interviews! That was mainly because of my poor communication skills, English grammar, and English pronunciation and tonality. Sometimes, they gave me feedback, and I made sure to remember it and research how to improve. Other times, they didn’t give feedback at all, so I went back to the Internet to learn how to pass interviews in English. Working in an Internet Café really helped me because it gave me free access to the Internet, where I listened to many English conversations. I even used an MP3 device to download and listen to English conversations while I slept.
`` But after I got hired, I became one of the top performers and consistently earned awards for a whole year.
I received many freebies like canned foods, snacks, and even cash prizes for being one of the best in getting customer surveys. I usually got 7-22 double positive surveys daily (one for me as the agent and one for the company), while other agents got only 1-3 surveys a day, sometimes even negative ones. I can confidently say that I am really good at taking care of my clients and closing deals.I’m really proud of my journey and grateful to everyone who helped me along the way. I love what I do and I’m excited to help more clients achieve their goals!
Fun Fact
When I first started applying for a job in the BPO industry, I failed 46 interviews! That was mainly because of my poor communication skills, English grammar, and English pronunciation and tonality. Sometimes, they gave me feedback, and I made sure to remember it and research how to improve. Other times, they didn’t give feedback at all, so I went back to the Internet to learn how to pass interviews in English. Working in an Internet Café really helped me because it gave me free access to the Internet, where I listened to many English conversations. I even used an MP3 device to download and listen to English conversations while I slept.
`` But after I got hired, I became one of the top performers and consistently earned awards for a whole year.
I received many freebies like canned foods, snacks, and even cash prizes for being one of the best in getting customer surveys. I usually got 7-22 double positive surveys daily (one for me as the agent and one for the company), while other agents got only 1-3 surveys a day, sometimes even negative ones. I can confidently say that I am really good at taking care of my clients and closing deals.I’m really proud of my journey and grateful to everyone who helped me along the way. I love what I do and I’m excited to help more clients achieve their goals!
ROAD MAP
strategy call ➡️ Onboarding ➡️ Start Business
STRATEGY CALL
We'll talk, get to know more about you and your business, then we'll setup a Win-Win situation offer for the both of us.
- Pain Points & Goals Discovery
- Strategy Development
- Solution and Offer Prescription
ONBOARDING
We'll get all your assets that you currently have that we can use, set up the systems, and process for you.
- Reviewing any existing branding
- Target audience and competitors research
- Developing a strategy
START BUSINESS
We'll settle finalize all the necessary steps for us to start working together. Check the Following below:
- Settle all the Agreed Payment(s)
- Setup the Communication Platforms
- We'll Get Started the Same Day! 🚀
testimonials
Happy Words From Past Clients
Jahn helps me with my entire business. I can't run without him. I went from running client meetings off excel, and storing data in folders, to having a fully flushed out online system. It included scheduling, visit summaries, referrals, document management, and more as I ask. It modernized my practice and I can now finally find more therapists to deal with the growing demand.
Dr. Tony F., MD
Neuropsychology Clinic
As a previous nurse, I knew that in order to run a clinic I needed marketing or good word of mouth referrals. After I started my practice, it was really hard to have my clinic take off the ground. I went through several marketers but finally found Jahn, who increased calls, increased bookings, and increased therapy opportunities per client. He then helped me increase testimonials, increase returning customers after a year, and many more. This guy is all about increasing your key marketing objectives to increase your business, even evolving from a clinic to a center. I can't thank him enough.
Sophia C., BCBA-D
Autism Specialized Therapy Center
I've been through several agencies, and have always been left with unsatisfactory
work. I would spend thousands a month, sometimes without a single lead. I almost
gave up on marketing all together when I got to Jahn. He asked for just a month,
to give him a try. Just one month. Guess what? He turned it around and for a
fraction of the cost, got me more than enough leads to fill my trainings and
webinars. Now, we have expanded those ads with Jahn's help, and are inundated
with referrals. I couldn't thank him enough.
Dr. Elias S.
Top 10 Life Coaching Agency
My business was hurting for leads and Jahn helped me out in a jiffy. He got 300+
leads in the first 11 days, and then he educated me on how the ads funnel works.
He now maintains it and continues the ever-lasting goal of lowering the cost per
acquisition, which miraculously was down to a couple dollars during certain
holidays. He really turned my business around and it's now really thriving.
Jack B.
Firearm Licensing Industry
As a self-taught contractor, I did not have the time nor effort to learn websites
and marketing to grow my business. Fortunately, I found Jahn who not only
understood what I wanted, but also recommended more. He helped me design my
website, and then added on sales magnets, landing pages, and some light ads to
start growing my business. Each job is roughly $15k per sale, and I don't
understand how he can find leads for less than $100. It makes no sense to me but
he's a wizard, literally multiplying my money.
Mike G.
National Roofing Contractors Certified Contractor
I originally only wanted Jahn to run Google Local Service Ads, because that's I've
discovered to boost my business. I've hired other individuals and agencies in the
past, but they really left a bad taste in my mouth. $90 a result, but guess who
turned it around to roughly $20 a result, within one month instead of three? Jahn
really blew my mind and I'm so happy I gave him a shot, even though we started
with a lower budget. Now, my alteration store is filled with clients and my
voicemail is up to the brim with messages. It just keeps going up and I might have
to hire another tailor to keep up with demand; it's a good problem to have right?
Lydia M.
Professional Attire Alterations (Physical & Online)Full Width
Client Testimonial: Tam Nguyen
Client Testimonial: Ronny Liu
Client Testimonial: Nick R.
Client Testimonial: Anthony F.
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